Business Administration and Frontline Management Qualifications

The YWCA of Canberra is a Registered Training Organisation and offers:

Certificate III in Business Administration (BSB30407) 

• Certificate III in Frontline Management (BSB31207) and 
• Certificate IV in Frontline Management (BSB40807)

These courses are delivered as traineeships, and are suitable for those who wish to gain skills required to work as a business administrative officer or a team leader. The training provides students with a broad knowledge base and builds on theoretical concepts of business and management.

Certificate III in Business Administration (BSB30407)

The Certificate III in Business Administration is designed for individuals who will apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team.

Certificate III in Business Administration will introduce learners to the concepts of business administration, placing emphasis on teaching students a wide range of skills including financial matters, IT techniques, customer services, workplace relationship building; and working as an effective team member. A great course to use as a stepping stone into an administrator role

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au.

For more information about both courses, please contact Vicki at the YWCA of Canberra Training Unit on 02 6175 9900 or training@ywca-canberra.org.au.

Certificate III in Frontline Management (BSB31207) 

The Certificate III in Frontline Management is pitched at those who provide basic leadership and guidance to small groups of others and have limited responsibility for the effective functioning and performance of a unit and its work outcomes. They are likely to have existing technical skills, but require some training in the basics of supervision. They typically report to a supervisor or team leader

Certificate III in Frontline Management will introduce learners to the concepts of management, placing emphasis on teaching students a wide range of skills including workplace relationship building; working as an effective team member; and how to provide guidance to employees. A great course to use as a stepping stone into a management role

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au.

For more information about both courses, please contact Vicki at the YWCA of Canberra Training Unit on 02 6175 9900 or training@ywca-canberra.org.au.

Certificate IV in Frontline Management (BSB40807)

This course is for those Individuals who may be working or looking to enter into management support role and follow a management career in a professional development and for Individuals who wish to upgrade their management skills and obtain a qualification that confirms these newly acquired management skills.

This programme provides a broad knowledge base and builds on theoretical concepts of business and management. It prepares the learner with the ability to apply management solutions to business areas in a defined range of situations. The course includes studies in individual and teamwork priorities, promotion and business operations and planning. It also prepares you for entry into further studies such as Diploma of Management, then Advanced Diploma or a degree study.

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au.

For more information about both courses, please contact Vicki at the YWCA of Canberra Training Unit on 02 6175 9900 or training@ywca-canberra.org.au.